1. What personal information is collected
- Name
- Email address
- Phone number (used for SMS)
- Mailing address
- Payment/billing information (if applicable)
- Information submitted through web forms
- Website usage data (IP address, browser, device info)
2. How personal information is used
- To fulfill requests, process orders, and respond to inquiries
- To send SMS notifications (appointment reminders, alerts, account notifications, etc.)
- To provide customer support and service updates
- To improve our website and services
- To send important service announcements or policy updates
3. How We Share Personal Information
We do not sell or rent your personal information. We may share personal data only with:
- Trusted service providers who assist us (e.g., SMS gateway providers, payment processors). These providers are contractually bound to protect your information.
- Legal authorities when required by law or to protect our rights.
4. SMS Privacy — Carrier Compliance
SMS consent is not shared with third parties. Your phone number and SMS opt-in are used only for messages you have explicitly opted in to receive. We will never share your SMS consent status with third parties or affiliates.
